Cycling Odyssey (“we”, “us”, or “our”) operates the cyclingodyssey.co website and the cycling tour services (collectively referred to as the “Service”). We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website or participate in our cycling tours, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
**Information We Collect and How We Use It**
1. **Personal Information**: We collect personal information that you voluntarily provide to us when you register for a tour, sign up for our newsletter, or request information. This may include your name, address, email address, phone number, and payment information. We use this information to provide our services, process payments, communicate with you about your booking or inquiries, and, if you agreed, to send you promotional information.
2. **Non-Personal Information**: We automatically collect non-personal information when you visit our website, such as your IP address, browser type, and access times. This information is used to improve our website and services, and to understand how our site is being used.
3. **Cookies and Tracking Technologies**: Our website uses cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not be available to you.
**Sharing Your Information**
We do not sell, rent, or otherwise share your personal information with third parties except as necessary to provide our services or as required by law. This may include sharing information with our partners, suppliers, or third-party service providers in connection with the services they perform for us, such as processing payments or managing email communications.
**Security**
We take reasonable measures to protect your personal information from unauthorized access, theft, and loss. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
**Your Rights**
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us at +254 736 540000.
**Changes to This Privacy Policy**
We may update our Privacy Policy from time to time. We will notify you of any changes by posting